Services
Everyone is different and has their own unique goals, challenges and ways of working.
Our range of services and resources have been developed with you in mind. Everything can be tailor made to suit you and your personal needs.
Teach Me
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Savvy Retreat
From £1895 pp
A Savvy Retreat could provide exactly the time and space you need to take to the next level.
An intensive, yet enjoyable, 3 days working on you and your business somewhere beautiful, relaxing and inspiring with delicious food and drink included so you don’t have to think about anything except your goals and how you are going to achieve them.
At a Savvy Retreat you will accomplish the Savvy6R's. You will:
your energies and create a plan for the future
your passion for what you do and how you do it
Just imagine spending chilled yet focused thinking time, working on you and your business, your career or that key project in a fabulous setting and getting truly focused, 1-1 time with an experienced business coach and mentor to guide, support, challenge and inspire you to achieve just what you want to achieve. And all this whilst having some fun along the way!
A Savvy Retreat gives you an all-inclusive, bespoke 3-night package which is created around you and the specific objectives for your trip. A maximum of 4 people attend each Retreat to give you the time and support you need for the right conversations, in the right way, at the right time.
What is included?
- A 2-hour planning session beforehand to prepare for your retreat, identify your focus and agree your priorities
- 3-night all-inclusive residential retreat: Choose between a number of relaxing settings either home or abroad. Previous retreat locations include a simple cottage in Wales, an authentic Gite in the tranquil vineyards of France or a family run hotel in Verona
- An informal welcome meet-up and orientation over drinks and a relaxed meal
- Minimum 10 hours of coaching sessions working through your priorities, developing your ideas, formulating your project, etc.
- Savvy Strolls incorporated each day (walking coaching)
- Free time to explore, relax, and enjoy your surroundings
- An informal end of retreat celebratory meal
- Your dedicated coach on hand throughout your stay
Teach my team
Conversations with STREETCREDS®
from £125 pp
Two x 3-hour interactive workshops, delivered via Zoom or one full day on site
Recommended for Leaders, Managers, Teams
During these workshops we explore each element of our STREETCREDS® framework, with highly relevant practical exercises to apply each piece of learning in context. Group discussions and practice sessions using break out rooms allows for supportive challenge and self-reflection. A well-balanced blend of content, reflection and practical application is provided throughout, creating interactive, engaging and enjoyable learning.
The programme is supported with your personal, signed copy of the Savvy Conversations book to further embed your learning. Activities during the workshops ensure a seamless link between the sessions and the book content with a focus on meaningful reflection and personal action planning.
Learning Objectives
These Conversations with STREETCREDS® workshops explore how you can create a conversational culture that gets great results whilst balancing the need to maintain positive working relationships.
Attendees will learn to:
- Create a psychologically safe environment that enables everyone, regardless of role, to talk to each other about anything
- Establish trust through encouraging people to build trusting relationships, be authentic and act with integrity
- Relate to others in a way that enables everyone to work in an inter-connected way where positive intent for others and the organisation as a whole is paramount
- Recognise emotions and manage them appropriately by using emotional intelligence to have the best conversations possible
- Encourage thoughts, feelings and ideas to be communicated in ways that are healthy for both individuals and the organisation. Clearly articulate messages to benefit all
- Create a truthful culture that embraces honesty and openness where constructive challenge is harnessed in the pursuit of creating high performing teams and pivotal conversations are not avoided
Delegates will learn exactly what is takes to hold the right conversations, in the right way, at the right time, whether that be face-to-face or remotely. Self-awareness is developed and STREETCREDS® is applied to show you how to:
- Make sure your feedback is honest, frank and truthful, even when this may be uncomfortable
- Demonstrate respect for others in the way conversations are approached, aligning behaviours with organisational expectations
- Engage people in meaningful, genuinely two-way conversations and inclusively involve everyone
- Ensure conversations keep things moving in the right direction and achieve what is needed
- Make sure leadership conversations respond to everyone’s needs with suitable sensitivity
Delivery Style
The content is highly relevant, interactive and practical and the framework makes for an engaging and impactful approach to what some may consider a ‘standard soft skills’ training topic. Even when leaders and managers are experienced or have previously attended other communication skills courses, the unique STREETCREDS®
framework ensures everyone takes away new learning and new tools.Savvy Performance Conversations
from £99 pp
Two x 3-hour interactive workshops, delivered via Zoom or one full day on site
Recommended for Leaders, Managers, HR teams
- Are your managers equipped to tackle performance discussions with confidence?
- Do they have the skills and techniques to manage tensions and conflict effectively?
- Do Performance Reviews and Appraisals actually work?
There’s much being said right now about whether organisations should be ditching appraisals altogether and replacing them with something else. The thing is, what is that “something else”?
Carried out well, appraisals can be a powerful tool to focus activity and effort and enhance business performance. The challenge is to make sure your particular process works brilliantly for your organisation which is easier said than done.
Your performance management process could remain the same but what makes the real difference is the ethos, culture and value system. Is performance management a mechanistic exercise or a meaningful management tool that enables good conversations to happen? It’s the application rather than the process itself that makes the difference. How you apply the process to have meaningful and effective conversations is what counts.
The key is to focus on ensuring all managers have the skills and abilities to handle difficult and often sensitive discussions with staff. Less bureaucratic but more regular 1-1’s could be the answer.
When appraisals are done badly it disengages staff, fosters unproductive activities, wastes effort, increases turnover and misdirects rewards. Managers often complain that the process they are forced to use is not effective, is time-consuming and adds no value. Inevitably, staff don’t think much of it either!
Ultimately, good performance management is about discussing performance, holding people to account, providing feedback, as well as giving praise for a job well done.
In the best performing organisations, the most impactful conversations are held when they are needed and in the way they are needed (in other words, in the right way at the right time).
Teach myself
Savvy Perfomance Management
Over 25,000 downloads…
This book is for anyone who has ever tried to manage people’s performance and is convinced there must be a better way. It provides managers and leaders at all levels with a practical take on how to create and embed a high performance culture through day-to-day strategies and techniques that really work.
Read this book to discover:
- The truth about performance management in today’s organisations
- What really motivates people to do their best work
- How to create and embed a high-performance culture
- What techniques and strategies genuinely achieve better performance?
- How to ditch painful performance management and replace it with Savvy Conversations
Savvy Conversations
Most Popular!
This book will help you become a better manager through improving each and every conversation you have. It provides you with a helpful framework as you seek to lead and inspire others through the conversations you have with them.
Because when it comes down to it, effective conversations really are the key to our personal and business success. You’ll be able to apply what you learn in this book to the conversations you have on a day-to-day basis. Wherever you work and whatever your profession, with an open mind and a willingness to develop, you’ll be able to take what you learn in this book, combine it with what you already know and do, and use it in your workplace straight away.
The Ultimate A-Z of Home Working
The latest book!
This e-book is for anyone who wants to make the most of working from home.
Whether you have chosen to work from home or the choice has been made for you, this e-book covers best home working practice and shares clear and practical advice from those who know what it takes to make home working, work well. Whether you are an employee working from home for the first time or a seasoned homeworker, The Ultimate A-Z of Home Working is a must-read.
What Our Clients Say…
“Sarah Harvey stands for making things better in work and life through more deliberate conversations. By deliberate I mean focused, compassionate, thoughtful, modeled, planned, structured, fluid and all those opposites, linked, sequenced and random things that make up the world of conversations.
Not an easy feat, yet through Savvy Conversations, Sarah has her own craftful way to approach how we communicate, engage, influence, help and guide others. If you’re feeling like you don’t control the outcomes of enough of the conversations in your work and life, then this book will instantly give you acquired skill, confidence and tactics that tip that balance towards you.”
“Sarah Harvey has written a book that is a real workplace gem.
In the fast paced and often stressful world of communication overload, Sarah has shown us innovative skills and tools so that workplace issues and differences can be solved amicably at the right time and in the right way for employers and employees alike.
Who would not want to know how to diffuse conflicts swiftly and expertly? Give feedback that is both timely and sensitive? Have conversations that really engage and motivate employees? However this is a real skill and takes practice to really be effective.
Savvy Conversations is based on robust research and psychological theories and models which will ensure a culture free from psychological pitfalls. The use of Transactional Analysis and innovative communicative models and tools ensure we really understand how to manage people who may view things from a different perspective. We are introduced to key relational methods and processes to aid even the most challenging of conversations.
This is a must-read book for leaders in both the public and private sectors who are looking to ensure harmony and conflict free working environments.”
and Dip CSA Coach Supervisor
Organisational Development Consultant