Sarah Harvey stands for making things better in work and life through more deliberate conversations. By deliberate I mean focused, compassionate, thoughtful, modeled, planned, structured, fluid and all those opposites, linked, sequenced and random things that make up the world of conversations.

Not an easy feat, yet through Savvy Conversations, Sarah has her own craftful way to approach how we communicate, engage, influence, help and guide others. If you’re feeling like you don’t control the outcomes of enough of the conversations in your work and life, then this book will instantly give you acquired skill, confidence and tactics that tip that balance towards you.

Sarah Harvey has written a book that is a real workplace gem.

In the fast paced and often stressful world of communication overload, Sarah has shown us innovative skills and tools so that workplace issues and differences can be solved amicably at the right time and in the right way for employers and employees alike.

Who would not want to know how to diffuse conflicts swiftly and expertly? Give feedback that is both timely and sensitive? Have conversations that really engage and motivate employees? However this is a real skill and takes practice to really be effective.

Savvy Conversations is based on robust research and psychological theories and models which will ensure a culture free from psychological pitfalls. The use of Transactional Analysis and innovative communicative models and tools ensure we really understand how to manage people who may view things from a different perspective. We are introduced to key relational methods and processes to aid even the most challenging of conversations.

This is a must-read book for leaders in both the public and private sectors who are looking to ensure harmony and conflict free working environments.

As I only had a vague idea what Savvy Conversations was about I was really pleased to find this book both informative and quite thought-provoking. It will definitely have a place on my workplace bookshelf. How I wish everyone in a management position could be made to read it!

This is a straightforward, easy to understand and compelling exploration of what it means to have effective conversations. It’s packed with information, challenging questions and useful tips. Pennies were dropping for me all the way through. Everyone needs to read this.

How to achieve meaningful conversations in the workplace are key to leadership success. Sarah’s excellent book will help managers strive to achieve unimaginable results. Sarah’s high degree of emotional intelligence combined with her unique coaching style and practical ideas has created the book I wish I had read years ago.