When managing teams it always frustrated me that many books and training tools I came across were either too theoretical or too simplistic.
The theoretical stuff made it too difficult to work out exactly what I needed to do to be successful. I didn’t need theories; I wanted to know, in any situation, exactly what I needed to do and why it would make a positive difference.
On the other hand I found plenty of useful checklists and general advice, but nothing that really seemed to provide a clear, flexible framework I could implement straight away.
What I wanted were actionable tips and strategies that were underpinned by sound psychological theory and experiential evidence. That’s why I created the Savvy Conversations® approach.