Enjoyed a superb training course from Sarah Harvey (aka Savvy Sarah) on how to have better conversations at work and in life generally. Such a vital part of everyday existence and one we don’t think about enough. Things would go 100% better 100% of the time if we all learned to talk to each other in the best way possible. Would highly recommend Sarah to any business.

The training on Savvy Conversations has clearly had an impact on your people. So many people have talked about the impact and improvement on their performance this specific training has made to them.

Savvy Conversations gave staff and managers the confidence and skills to have 'difficult conversations', whilst keeping mutual respect for each other. The course also taught how to give honest feedback whilst maintaining good working relationships, which in practice is not easy to do. Sarah was always enthusiastic, vibrant, professional and committed to improving communications across the Fire Service. Our staff still reflect on and talk about Savvy Conversations® with fond memories of the learning that took place.

We recognised the need for our Managers to have more skills to enable them to have that 'savvy conversation' with their team member. Management teams across all our hotels have attended the Savvy Conversations® Workshop and they are now more confident and more empowered to talk to their staff when challenging situations arise. The CREDS model has formed the basis of many performance reviews and it has been such a success that 180 staff have now attended.

I highly recommend Savvy Conversations to everyone in business. It is a reminder of how important good communication is in the workplace and helps to develop your skills in approaching difficult situations and conversations. It will give you the tools you need to not only develop your communication skills but to achieve positive outcomes from your conversations and meetings with colleagues, staff, bosses and clients. Sarah facilitates the day with a positive and nurturing approach and provides wisdom from her years of working with organisations as well as drawing on experiences from the class. She ensures everyone finishes the day with a proven approach to having a Savvy Conversation.