We don't like to boast, but since 2003, we’ve had the pleasure of working with a huge variety of clients, across all sectors and from all walks of life. And we’ve worked with an even larger number of individuals at different points in their careers. We really love the variety of our work and the richness of experiences it brings:
- We’ve devised and facilitated numerous learning and development workshops and programmes for front line staff, middle and senior managers through to strategic leadership teams.
- We’ve coached Chief Executives and mentored people moving into their first ever manager role.
- We’ve delivered a major values-driven cultural change programme over a 2+ year period for an organisation employing several thousands of staff.
- We’ve directly supported sole traders through coaching relationships lasting just a couple of short sessions.
From private to public sector, charities to SMEs, emergency services to hospitality, we’ve delivered results. We’ve helped others thrive and we’ve certainly learnt a lot along the way. We draw on this richness of knowledge and experience in every assignment, no matter how large or small.
Here's what some of our clients have said about our work with them…
I attended a Savvy Conversations Masterclass recently and I highly recommend it to everyone in business, irrelevant of where you are in your career. It is a reminder of how important good communication is in the workplace and helps you to develop your skills in approaching difficult situations and conversations you may have to have at work. It will give you the tools you need to not only develop your communication skills but to achieve positive outcomes from your conversations and meetings with colleagues, staff, bosses and clients. Sarah facilitates the day with a positive and nurturing approach and providing wisdom from her years of working with organisations as well as drawing on experiences from the class. She ensures everyone finishes the day with a proven approach to having a Savvy Conversation.
Kate Delmar-Morgan, Registered Nutritional Therapist
I just wanted to say that the training delivered by Sarah Harvey on Savvy Conversations has clearly had an impact on your people.
During the first 2 days of interviews so many people have talked about the impact and improvement on their performance this specific training has made to them. I wanted to let you know to pass onto Sarah and I am also curious about her workshop it sounds really great.
Esther O'Halloran, Chartered FCIPD, MAPD
Investors In People Assessor
Really encouraging, confidence building, fun, interesting, informative. Nice size group, supportive and open - varied backgrounds was a benefit. Safe space!
Such an informative day. I learnt to look at potentially uneasy conversations in a 'savvy' way that I hadn't considered before. A serious subject was dealt with in a professional way but with humour. Sarah's obvious enthusiasm for her subject was infectious. I would highly recommend anyone who is in a management or HR role to take part in one of Sarah's masterclasses.
Nicola Tester, The Gribble Inn, Oving.
A very useful exercise, well presented, recommended for anyone who manages other people or works in a customer -facing role.
"I can highly recommend Sarah and her Savvy Conversations® programme. My team and I spent a fabulous day teasing out how to have those difficult conversations and make them highly productive and motivating. Since then we have had many occasions to employ the Savvy Conversations® model and the results have been remarkable."
Chris Mansi, CEO
"West Sussex Fire and Rescue Service (WSFRS) worked with Sarah Harvey during 2014 rolling out One Day Savvy Conversations® courses to a wide range of Fire Service personnel over the year.
The course gave our staff and managers the confidence and skills to have those 'difficult conversations', whilst at the same time keeping mutual respect for each other. The course also taught delegates how to give honest feedback whilst maintaining a good working relationship with each other, which in practice is not easy to do.
Sarah was always enthusiastic, vibrant, professional and committed to improving communications across the Fire Service. Our Fire Service staff still reflect and talk about the Savvy Conversations® course today with fond memories of the learning that took place."
Shani Moyle, Organisational Development Manager
“The organisation recognised the need for our Managers to have more skills to enable them to have that 'savvy conversation' with their team member. The management teams across all our hotels have attended the Savvy Conversations® One Day Workshop and have fed-back that they are now more confident and more empowered to talk to their staff when challenging situations arise. The CREDS model has formed the basis of many performance reviews and it has been such a success that Half Day Workshops were then delivered for our more junior staff. (180 staff have now attended in all).”
Paul Coley, Group Personnel and Development Manager
“Sarah is great to work with. Her work is outcomes focused and she achieves objectives while working excellently with staff and colleagues.”
Ann Graham, Assistant Director
“Sarah was always extremely organised and paid attention to the detail, but at the same time was creative and innovative in her thinking. The introduction of the 'People Values' is a legacy she has left with the organisation which helps to shape the way in which staff across services do their day to day work. She was a valued colleague and an experienced and talented HR professional.”
Jonathan Schroeder, Internal Communications Manager
“Sarah offers an excellent coaching and mentoring service, which has really helped me with a large organisational development project, that has changed the way we recruit, develop and train operational staff. A professional and reliable service with clear outputs and good value for money”
Shani Moyle, HR and OD Manager
“I honestly cannot rate Sarah highly enough. I say that because quite simply she gets results and her clients value her enormously. Sarah achieves her results by being incredibly hard working, focused on getting the result that the client wants and quickly grasping what needs to be done. She then delivers and takes people with her in doing so through her warm and personable manner. Sarah is also without doubt a colleague that I choose above many others to work with. She is totally reliable and a pleasure to work with”
Ruth Dover, Business Owner and Training Consultant
“Sarah consistently receives good feedback and works well with staff from our organisation. She is very knowledgeable about the subject and always offers us good value for money.”
Jo Bentley, Senior OD Consultant
“Sarah has consistently showed great passion for her work and an enthusiasm that is just contagious. Never afraid of hard work or any new challenges, I have found her to be inspirational as well as good fun. There’s no doubt that she is a true professional who will always strive to give her best… well a little more than that when she regularly delivers 110%!"
Steve Engwell, Assistant Director
“Sarah is well-qualified and knowledgeable, but most impressively, she can identify and explore sensitive underlying issues with great charm and focus, facilitating learning in an individual or group that leads to creative and realistic solutions.”
Sandi Lowing, Chief Executive
“Sarah's work was excellent, she addressed some sensitive issues very effectively and the client was delighted with her work. I'd have no hesitation in engaging her again or in recommending her to others.”
Michael Douglas, Sales Director
“I have worked with Sarah on a number of projects. She is a consultant of real calibre with high professional standards. I look forward to working with her again!”
John Dennis, Business Owner
Other clients we've worked with include:
Sherrards Resourcing Ltd
London School of Economics
London Borough of Lewisham
London Borough of Southwark
London Borough of Barking and Dagenham
London Borough of Bromley
London Borough of Haringey
University of Portsmouth
East Sussex County Council
Bridge Mental Health
The Law Society
Hammersmith and Fulham Mind
New Horizons Federations (Academy)
Richmond Fellowship/Recovery Focus
NHS Property Services
Daisy Partner Services
Surrey County Council
South Downs National Park
Ealing and Hounslow Mind
Harwich Haven Authority
International Students House